Free “Live Chat” App Recommendations to Support Your Business

A business that involves a website as a medium to connect with consumers certainly needs information services that customers will ask about product information or other things quickly. One effective way to accommodate this is by using a live chat application. Here are free live chat applications that can be used to support your business to be more efficient

Tawk.to

Main Features: Tawk.to is one of the most popular free live chat apps. It offers unlimited live chat features, group chat, analytics, and the ability to monitor visitors in real-time. Tawk.to also lets you customize the appearance of the widget according to your business

Pros: No limit on the number of agents, free forever, easy to use, and supports integration with multiple platforms.

Zendesk Chat (dahulu Zopim)

Zendesk Chat (formerly Zopim)

Key Features: Zendesk Chat offers a free version that allows you to chat with customers in real-time. While the free version only supports one agent and one active chat at a time, this feature is sufficient for small businesses.

Pros: Easy to use, can be integrated with Zendesk Support, and has a mobile app.

HubSpot Live Chat

Key Features: HubSpot provides a live chat feature as part of the free HubSpot CRM. You can customize chat widgets, save conversations to CRM, and set up a chatbot to support automation.

Pros: Integrates seamlessly with HubSpot CRM, easy to use, and ideal for managing customer relationships.

LiveChat

Key Features: LiveChat offers a 14-day free trial version, which allows you to explore their full features. The app supports various integrations, analytics reports, and automated chats (chatbots).

Pros: User-friendly interface, mobile support, and comprehensive features. Suitable for growing businesses.

Olark

Key Features: Olark offers user-friendly live chat features, with the ability to automate messages and integrate customer data with your CRM. The free version is limited, but reliable for small businesses.

Pros: Easy to set up and use, can integrate with various CRM and e-commerce tools.

Crisp

Key Features: Crisp is a live chat app that offers a wide range of features in its free version, including unlimited chats, notifications, and integration with various third-party apps.

Pros: Supports multiple languages, has a mobile app, and offers chatbots in the premium version.