Our client is a State-Owned Enterprise (SOE) company established on January 1, 1961. Currently our client has 29 branch offices, 63 representative offices and 31 service offices, and 1,835 One-stop Administration Services Offices spread throughout Indonesia. The company is engaged in Social Insurance. Supporting government program policies in the fields of economy, social security and national development in general, especially in the field of liability insurance by organizing social insurance programs and optimizing the utilization of company resources to produce high quality services and strong competitiveness to increase company value by applying the principles of Limited Liability Companies. The Company is responsible for managing traffic accident insurance for passengers, both public transportation, private vehicles, and pedestrians based on Law No. 33 of 1964 and Law No. 34 of 1964.
Our client has several divisions, one of which is the Risk Management and Corporate Transformation Division under the Directorate of Risk Management and Information Technology. The implementation of Risk Management is integrated in all business activity processes as part of Good Governance. The Risk Management Division is responsible for managing risk exposures arising directly or indirectly from the business activities of subsidiaries, related companies and other entities incorporated in a financial conglomerate.
The implementation of risk management of our client applies ISO 31000:2018 which is integrated throughout the business activity process as part of Good Governance. To support this integration, our client uses an application to facilitate risk management. However, the application used is no longer relevant to the company's SOP and requires further development. With these obstacles, our client entrusted us to develop an application called SIMR (Sistem Informasi Manajemen Risiko / Risk Management Information System).
SIMR application was developed using the latest technology with a user-friendly interface, making it easy to use. This application has several main features such as the risk register process, risk assessment process, risk mitigation, search for documents on control and mitigation results, and management of reports. This SIMR application can be accessed on various devices and used by all of our client offices, including the Head Office, Branch Offices, and Representative Offices.
An app that is difficult to use or navigate can quickly become frustrating for users, leading them to abandon it in favour of something more user-friendly. To that end, we made the look and experience of using the SIMR app as easy as possible to operate even by novice users.
In running its business, every company must have various other supporting applications. To make it easier for users, the SIMR application is integrated with supporting applications such as Ceri and Azure.
The SIMR application has been integrated with the Azure and Ceri applications, making it easier for users to log in in one place and one account with other of our client internal applications.
Administrators can set a schedule for filling in risks, assessments, mitigation, and making reports. This period can be easily set according to needs and applicable regulations.
To facilitate data analysis and find out the latest data, reports in the SIMR application are created in real time and can be downloaded at any time as needed.
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